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Debt Collection & Settlement News
Feb 07
Chase’s Predatory Robo-Signing Practices Threaten Financial Security of Its Customers
May 13
Comprehensive Debt Collection Improvement Act Would Protect Consumers from Predatory Practices
Dec 18
CFPB’s Final Debt Collection Rule Fails to Fully Ban Collection of Stale, Time-Barred Debt
Oct 30
CFPB Debt Collection Rule a Mixed Bag for Consumers

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Information for Consumers
State of Lending in America
The report outlines predatory lending practices in various fields of consumer lending, and explains why protecting fair, affordable access to credit is vital for both consumers and the U.S. economy.

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Debt Collection & Settlement

Research & Policy

Research
February 18, 2015
Analysis: CRL Finds AFCC Debt Settlement Report Falls Short
Testimony
December 11, 2014
Testimony of Lisa Stifler Before the CFPB Field Hearing on Medical Debt Collection, December 2014
Research
June 30, 2014
The State of Lending: Debt Settlement
Research
May 7, 2014
Letter to OCC: Improving Documentation When Banks Sell Debt
Research
May 7, 2014
Comments to CFPB: Eliminate Harmful Practices in Debt Buying and Debt Collection
Research
April 30, 2014
The State of Lending: Debt Collection and Debt Buying
Research
November 19, 2013
A Roll of the Dice: Debt Settlement Still a Risky Strategy for Debt-Burdened Households
Research
November 7, 2013
Debt Settlement Firms Adopt "Attorney Model" to Evade State and Federal Rules
Research
December 12, 2012
State of Lending: America's Household Balance Sheet Chapter
Bill Law
August 17, 2011
HB 484 Transfer Emergency Foreclosure Program to HFA

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Charla Rios
Deputy Director of Research
Lucia Mattox
Director of Western States Outreach & Senior Policy Manager
Whitney Barkley-Denney
Senior Policy Counsel