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Our Values

Our core values are guiding principles and fundamental beliefs that form the foundation of CRL's work. They affect every aspect of our organization: the staff we hire, our workplace culture, how we make decisions, and the ways we reach and serve our members.

Self-Help's core values
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Why a bicycle?

At Self-Help, we use the model of a bicycle to describe how we work. The front wheel that steers our work is our mission. The back wheel that powers our work is our financial sustainability. Our other core values are critical to our work as well.


Do you have a passion for building stronger communities and making a difference in peoples' lives? The next step in your career may be at the Center for Responsible Lending (CRL).

CRL is a nonprofit, nonpartisan research and policy organization that promotes responsible lending practices and access to fair terms of credit for low-wealth families. CRL was created in 2002 to protect homeownership and family wealth by working to eliminate predatory lending and other abusive financial practices. Our work has helped lead to major changes in lending practices, saving families over $2 billion annually. We have offices in Durham, NC; Oakland, CA; and in Washington, DC.

View CRL's Open Positons

Please explore additional opportunities at:

Self-Help Self-Help Federal Credit Union Self-Help Internships

CRL is an affiliate of Self-Help, a community development lender founded in 1980 that has provided over $5 billion dollars in financing to help over 70,000 low-wealth borrowers buy homes, build businesses and strengthen community resources. Our "family" includes two credit unions providing financial services to more than 150,000 members; a community development lender and real estate developer focusing on communities traditionally underserved by conventional lenders; and a research and policy organization fighting predatory lending practices. Read more about the work and impact of Self-Help and CRL.

We work nationwide with locations in California, Florida, Illinois, North Carolina, South Carolina, Virginia, Washington, D.C. and Wisconsin.

At CRL, our employees have the opportunity to work, learn, and grow as a team. We foster a supportive environment and encourage the collaboration of ideas to provide quality services to clients, members, and partners.

We are committed to providing equal employment opportunities to all person regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Employee Benefits

We offer highly competitive benefits for eligible staff, including the following:

  • Medical, dental & vision insurance for employees and eligible dependents, with 80% to 100% of premiums paid by Self-Help depending on coverage levels selected
  • 401k match -  $1 for $1 on first 6% that employee contributes, plus an additional 3% company contribution
  • Vacation accrued at 15 days/year; sick time accrued at 12 days/year
  • 10 paid holidays
  • Paid parental leave of 12 weeks*
  • Self-Help paid life insurance of $50,000, plus long-term disability and accidental death & dismemberment coverage
  • Tuition Reimbursement
  • Highly collaborative work environment

 Note:  Some benefits may have a waiting period prior to coverage.
*Prorated for staff with less than 1 year of service.

In addition, Self-Help believes that income inequality undermines the security and strength of families, communities and the US economy. For that reason, we maintain a minimum salary floor for our staff, to help them meet their basic needs and save for the future.

Self-Help is also a 501(c)(3) organization. Employment with Self-Help may provide an opportunity for student loan forgiveness. Candidates should review the provisions of their student loans to determine if this is applicable.

North Carolina law requires North Carolina businesses to comply with E-Verify: