Financial institutions drain billions of dollars annually from their customers through abusive overdraft fee practices. Frequently marketed as a “customer service,” overdraft fees are charged when a customer’s account lacks sufficient funds to cover a transaction and the institution pays the transaction anyway. The institution then repays itself the value of the overdraft transactions and all accompanying fees from the consumer’s next incoming deposit. In doing so, the institution jumps ahead of any other planned transactions. Download the overdraft factsheet.
June 27, 2017