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Additional Testing of the Validation Notice is a Necessary Part of the CFPB’s Debt Collection Rulemaking

July 29, 2020
Debt Collection & Settlement
Comment Letter

We support the CFPB’s decision to conduct additional testing of the validation notice it has proposed and agree that such research is a necessary part of the Bureau’s debt collection rulemaking. As discussed below, we believe that the utility of the research will depend upon: the criteria used to select individuals to participate in the research; and the scope of the issues that are probed through the research. This comment is thus offered to address ways to “enhance the quality, utility, and clarity of the information to be collected.”

Download the full comment.