Skip to main content

Search form

Press Releases

October 30, 2020
One-Third of U.S. Adults with a Credit Report Have Debt in Collection Washington, D.C. – The National Consumer Law Center, on behalf of its low income clients, Americans for Financial Reform Education Fund, Center for Responsible Lending, Consumer Federation of America, and the National Association of Consumer Advocates, expressed relief that the Consumer Financial Protection Bureau’s final debt collection rule drops or punts on some of the most harmful parts of its proposal, but advocates still opposed the high call cap that will permit telephone harassment and noted with concern that the...
October 13, 2020
Debt collectors too often lack sufficient documentation to prove ownership of debt Greater enforcement and stronger laws needed to protect California consumers OAKLAND, CALIF. – A new report released today by the Center for Responsible Lending (CRL) finds debt collectors in California may have seized more than $700 million from consumers between 2012 and 2017, even though they frequently lack sufficient documentation to establish the validity and ownership of an individual’s debt. The CRL report, “The State of Debt Collection in California” finds that the decks are still stacked...
August 5, 2020
WASHINGTON, DC – The Center for Responsible Lending (CRL), The Leadership Conference on Civil and Human Rights, NAACP, National CAPACD, and UnidosUS submitted a joint comment to the Consumer Financial Protection Bureau (CFPB) in response to the agency’s Supplemental Notice of Proposed Rulemaking (Supplemental NPRM) that fails to protect consumers against stale, time-barred “zombie” debt, for which the statute of limitations has expired. The rule supplements a proposed debt collection rule that the CFPB released last year. The Supplemental NPRM gives the green light for debt collectors to...
February 25, 2020
WASHINGTON, DC - On Friday, February 21, the Consumer Financial Protection Bureau (CFPB) released a Supplemental Notice of Propose Rulemaking (Supplemental NPRM), that would provide a path for debt collectors to pursue time-barred debt. The rule supplements a proposed debt collection rule that the CFPB released in May 2019. As proposed, debt collectors could collect debt that is beyond statutes of limitations – as long as consumers receive certain disclosures at the time of initial contact and for any required validation notice. The consumer disclosure would apply only if the debt collector “...
September 19, 2019
“Without significant changes, we believe the proposed rule will perpetuate abusive practices, harm already economically distressed families, and widen the racial wealth gap.” WASHINGTON, D.C. – As the time for the public to weigh in on a proposed rule governing debt collection practices comes to a close, a coalition of national consumer advocates and civil rights organizations sent a comment letter to Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger urging her to make substantial changes to the agency’s proposal. The letter was submitted by the Center for Responsible...
September 11, 2019
"Survey also reveals that one in five Americans have been contacted by a debt collector in the past twelve months, including higher numbers in communities of color, among lower-income people, and military families." WASHINGTON, D.C. - Strong majorities across parties oppose the Consumer Financial Protection Bureau's (CFPB) proposed debt collection rule including medical debt, according to a new poll released by Americans for Financial Reform (AFR) and the Center for Responsible Lending (CRL). The poll was conducted by the bipartisan team of Lake Research Partners and Chesapeake Beach...
May 7, 2019
WASHINGTON, D.C. - Today, Kathy Kraninger, the Director of the Consumer Financial Protection Bureau (CFPB), announced a long-awaited proposed rule governing the $11.5 billion debt collection industry that includes 7,700 collection agencies nationwide. It is also an industry that ranks among those most reported complaints received by the CFPB and the Federal Trade Commission (FTC). As announced, debt collectors would be able to place up to seven unanswered calls each week to consumers. Once that limit is reached, the collector could not resume communications until a week had passed. If more...
March 18, 2019
DURHAM, N.C. – Debt collection abuses rank first in the type of complaints filed by Washington State military servicemembers to the Consumer Financial Protection Bureau, and second for all consumers in the state. A new Center for Responsible Lending (CRL) report may help explain why. “Debt by Default: Debt Collection Practices in Washington 2012-2016” found that over 80% of lawsuits filed by debt buyers against consumers are unchallenged in court, meaning the debt buyer wins by default. So people sued by debt buyers are frequently subject to a judgment or garnishment of their wages,...
August 10, 2018
BREAKING: Illegally Overcharging Military Servicemembers to be Easier As CFPB to Stop Supervision of Lenders Center for Responsible Lending raises alarm that military families may be re-exposed to predatory lenders because of another move by Mick Mulvaney WASHINGTON, D.C. – This evening, the New York Times reports that the Consumer Financial Protection Bureau (CFPB) will no longer supervise financial institutions to ensure they are complying with the Military Lending Act (MLA), a law that protects active duty servicemembers from predatory financial practices. The MLA prevents...
April 12, 2018
Oregonians Suffer Liens and Wage Garnishment for Unproven Debts DURHAM, N.C. – Debt buyers are clogging Oregon’s court system with lawsuits often based on sworn statements that the debts are owed, and with no requirement for backup documentation. A new research report by the Center for Responsible Lending (CRL) analyzes court records and complaints to the Consumer Financial Protection Bureau (CFPB) and finds that a system tilted in favor of debt buyers puts Oregonians on the hook for $18 million per year in judgments for likely unproven debts. Oregon law makes it easy for debt buyers to...

Pages