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Could debt collectors send you texts, emails? Consumer groups fear CFPB may allow it.

Wednesday, April 17, 2019
Renae Merle | The Washington Post
Lisa Stifler

The Consumer Financial Protection Bureau will unveil debt collection rules in a few weeks, the agency’s director said Wednesday, potentially unleashing a battle over the industry’s tactics and consumers’ rights.

The proposal, which would be the first update to the Fair Debt Collection Practices Act in more than 40 years, will address how often debt collectors can call someone and the industry’s use of emails or text messages, CFPB Director Kathy Kraninger said.