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Consumer watchdog signals hands-off approach on federal student loans

Friday, August 16, 2019
Danielle Douglas-Gabriel | The Washington Post
Whitney Barkley-Denney

The Consumer Financial Protection Bureau, once one of the most aggressive regulators of education loan companies, is signaling a retreat from oversight of federal student loans by limiting the duties of its new ombudsman. On Friday, the bureau announced the appointment of Robert G. Cameron as its ombudsman for private education loans, charged with receiving, reviewing and resolving borrower complaints. But those responsibilities previously extended to federal student loans as well.