Source
James Rufus Koren | The Los Angeles Times

Graciela Aponte-Diaz, California policy director for the advocacy group Center for Responsible Lending, said she is glad to see the Department of Business Oversight going after lenders for steering customers into large, high-cost loans, but also noted that the group would like to see higher refunds going to customers.

"That's money that should have gone to pay their rent and other expenses," she said.