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Tom Feltner

Director of Research

Tom Feltner is Center for Responsible Lending’s director of research, based in the Durham, North Carolina office. Feltner leads the organization’s applied research program and connects research findings with CRL’s state and federal policy agenda. He is currently conducting research on payday lending, student lending, and debt buyer practices.

Before joining CRL in January 2017, Feltner was director of financial services at Consumer Federation of America, a Washington, DC based research and policy organization. At CFA, Feltner conducted research on payday lending, military financial protections and auto insurance pricing practices in low-wealth communities and communities of color. Previously, Feltner was Vice President of Woodstock Institute, a Chicago-based financial services reform organization where he led consumer credit research, advocacy and program evaluation. Feltner currently serves as vice chair of the board of directors for the Durham-based financial justice organization Reinvestment Partners. He is a previous member of the consumer advisory councils for JP Morgan Chase, Capital One and American Express and a former member of the Illinois Residential Mortgage Advisory Board.

Feltner lives in Durham and enjoys road cycling and cooking and is active in Durham politics.

Research & Policy

Our in-depth research of financial practices is intended to guide policymakers and opinion leaders working to improve the state of lending.


August 14, 2018 | By Tasnim Shamma | NPR WABE
The nonprofit research group Center for Responsible Lending said changes proposed by the federal Consumer Financial Protection Bureau could hurt Georgia’s military service members. The...
July 30, 2018
DURHAM, N.C. – A new Center for Responsible Lending (CRL) report reveals financial distress among participants of Colorado focus groups who have taken out longer-term payday loans that are touted by...