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Charlene Crowell

Comms Deputy Director

As Communications Deputy Director, Charlene Crowell works closely with all functional teams and strategic initiatives. Based in CRL’s Durham office, she is additionally responsible for managing outreach for both African-American media and key radio and TV outlets. Each week she pens a commentary on varying consumer lending issues that is distributed nationally through the National Newspaper Publishers Association (NNPA), the federation of over 200 black-owned newspapers throughout the U.S. and Virgin Islands, the Trice Edney News Wire, and others.

Prior to joining CRL, Charlene was a registered public lobbyist in Arizona and in Michigan, advocating affordable housing and Smart Growth initiatives, and additionally served as press secretary to both a state attorney general and mayor. Early in her career she was a broadcaster in both television and radio, holding a variety of assignments. She attended Valparaiso University, and in her leisure time enjoys performing arts and basketball.


August 2, 2018 | By Charlene Crowell | Center for Responsible Lending
“Before Mick Mulvaney’s tenure at the agency, the CFPB was a champion for working families – giving back billions of dollars in relief to consumers who were cheated by financial companies,” noted...
July 27, 2018 | By Charlene Crowell | Center for Responsible Lending
“Mulvaney’s decision to halt the CFPB from moving forward on addressing abusive overdraft fee practices will severely impact poor families and communities of color,” said Rebecca Borne, Senior Policy...
July 26, 2018 | By Charlene Crowell | Center for Responsible Lending
“For too long, for-profit colleges have failed to serve the educational purpose for which they were intended,” Harrington said. “The combination of high costs and low graduation rates by these bad...
July 26, 2018 | By Charlene Crowell | Center for Responsible Lending
“If it wasn’t clear before, it certainly is now,” observed Whitney Barkley-Denney, a Senior Policy Counsel with the Center for Responsible Lending. “The Department of Education and Secretary DeVos...