Skip to main content

Search form

Charlene Crowell

Comms Deputy Director

As Communications Deputy Director, Charlene Crowell works closely with all functional teams and strategic initiatives. Based in CRL’s Durham office, she is additionally responsible for managing outreach for both African-American media and key radio and TV outlets. Each week she pens a commentary on varying consumer lending issues that is distributed nationally through the National Newspaper Publishers Association (NNPA), the federation of over 200 black-owned newspapers throughout the U.S. and Virgin Islands, the Trice Edney News Wire, and others.

Prior to joining CRL, Charlene was a registered public lobbyist in Arizona and in Michigan, advocating affordable housing and Smart Growth initiatives, and additionally served as press secretary to both a state attorney general and mayor. Early in her career she was a broadcaster in both television and radio, holding a variety of assignments. She attended Valparaiso University, and in her leisure time enjoys performing arts and basketball.


February 17, 2019 | By Seattle Medium
Rhythm & News interview with Charlene Crowell, with the Center for Responsible Lending, about the Consumer Financial Protection Bureau’s pending reversal of their payday lending policy. Interview...
February 8, 2019 | By Ted Knutson | Forbes
The benefit of the doubt new Consumer Financial Protection Bureau Director Kathy Kraninger received from some consumer advocates evaporated this week when she indicated she would ax payday lending...
August 2, 2018 | By Charlene Crowell | Center for Responsible Lending
“Before Mick Mulvaney’s tenure at the agency, the CFPB was a champion for working families – giving back billions of dollars in relief to consumers who were cheated by financial companies,” noted...
July 27, 2018 | By Charlene Crowell | Center for Responsible Lending
“Mulvaney’s decision to halt the CFPB from moving forward on addressing abusive overdraft fee practices will severely impact poor families and communities of color,” said Rebecca Borne, Senior Policy...