U.S. Consumer Financial Protection Bureau (CFPB) director Richard Cordray says the agency is trying to improve consumer decision-making on student loans. It has fielded 2,000 complaints related to private student loans just from Oct. 1, 2012 through March 31, 2013. In a May report, the watchdog determined that massive student loan debt could be delaying borrowers from achieving many financial and cultural milestones historically obtained by 20-somethings, such as becoming a homeowner. The CFPB has authority over student loan servicing banks; and in March, it proposed a rule that would also grant it oversight of non-bank student loan servicers that handle more than 1 million borrower accounts. The agency estimates the rule would empower it to supervise the seven largest student loan servicers, which dominate the market.