Automobile-related issues were the top consumer complaint for 2012, according to a report by the Consumer Federation of America (CFA). Among the problems cited were towing disputes and false advertising for new and used cars, confirmed CFA director of consumer protection Susan Grant.
The report collected data from U.S. consumer agencies for its "Top 10 List" of consumer gripes. Many consumers still struggling with the recession or other economic troubles become victims of scams, Grant added. "They're vulnerable to all kinds of abuses, from dirty collection tactics to people claiming that they're going to give them a loan or fix their credit or save their home from foreclosure for a fee up-front," she said.