CFPB Continues to Update Complaint Database, Making It More Searchable

June 3, 2013
American Banker  
consumer financial protection bureau news

As of May 31, the Consumer Financial Protection Bureau has changed its complaint database in ways that should make it easier for consumers to navigate the data. With the new update, users now can conduct state-based searches. The CFPB also has added new information about money transfer and credit reporting gripes, which brings to more than 113,000 the total number of complaints currently in the database. "This data puts valuable information in the hands of consumers to help them understand what is happening in their states," reads a press statement from CFPB director Richard Cordray. "And by adding credit reporting and money transfer complaints to the Consumer Complaint Database, we are making these important markets more transparent and accountable to all consumers."
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