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Charlene Crowell

Communications Deputy Director

As Communications Deputy Director, Charlene Crowell works closely with all functional teams and strategic initiatives. Based in CRL’s Durham office, she is additionally responsible for managing outreach for both African-American media and key radio and TV outlets. Each week she pens a commentary on varying consumer lending issues that is distributed nationally through the National Newspaper Publishers Association (NNPA), the federation of over 200 black-owned newspapers throughout the U.S. and Virgin Islands, the Trice Edney News Wire, and others.

Prior to joining CRL, Charlene was a registered public lobbyist in Arizona and in Michigan, advocating affordable housing and Smart Growth initiatives, and additionally served as press secretary to both a state attorney general and mayor. Early in her career she was a broadcaster in both television and radio, holding a variety of assignments. She attended Valparaiso University, and in her leisure time enjoys performing arts and basketball.

News

March 9, 2017 | By Charlene Crowell | The Washington Informer
An old adage teaches, “if at first you don’t succeed, try, try again.” In recent months, the troubled Accrediting Council for Independent Colleges and Schools (ACICS) tried and lost two legal...
February 16, 2017 | By Charlene Crowell | The Washington Informer
The financial futures of more than 12 million federal and private student loan borrowers who collectively owe approximately $300 billion is at the crux of a lawsuit filed by the Consumer Financial...
December 2, 2016 | By Charlene Crowell | The Washington Informer
A series of developments following the Wells Fargo scandal has now led to the introduction of legislation designed to bring financial justice to the millions of consumers affected by fees and...
October 31, 2016 | By Charlene Crowell | Black Press USA
With 44 million consumers owing about $1.4 trillion in student loans, a new report by the Consumer Financial Protection Bureau finds that student loan servicing and debt collection together will...

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