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Consumer Complaints Pays Off in $1.6 Billion Relief

Sunday, May 17, 2015
Charlene Crowell | The Philadelphia Tribune
Nikitra Bailey

“These complaints reveal that consumers continue to face significant challenges within the mortgage industry,” said Nikitra Bailey, CRL vice-president. “The goal of clear and transparent lending is not happening for everyone. That should be the standard, rather than the exception. The CFPB is positioned to ensure fairness for all consumers.”